Your team answers every call — including the ones in a language nobody there speaks.
Owaa translates a live phone call in both directions, as it happens. Your customer speaks their language, your agent speaks yours, and neither of them installs anything, waits for an interpreter, or even has to know the other one is being translated.
110+ languages. Priced by the minute. Most businesses are taking translated calls the same day they sign up.
Both people just talk.
Nobody takes turns and nobody presses a key. Both people speak as they would on any call, and a moment later each hears the other in their own language — spoken aloud, in a voice, not typed on a screen. Names of your products and brands come through unchanged, so a caller can write one down.
Calls that come to you, and calls you make.
Someone calls you
Support lines, front desks, dispatch, emergency numbers — anywhere a stranger might be on the other end.
- Publish a number for it, or point one you already have at Owaa. Callers dial it like any other number.
- Your own rules decide who takes each call — by team, by shift, by whatever your business already uses. Not ours.
- Your agent answers on their ordinary phone. They are not told to speak differently, and they do not have to.
You call someone
Following up, collecting, scheduling, checking on a delivery — anywhere your team has to reach out first.
- Start it from the dashboard, or from a button inside software your team already has open.
- One of your own numbers shows on the other person’s phone, so the call does not arrive looking like a stranger’s.
- Both people are rung at once. Nobody sits on hold listening to the other one being fetched.
What changes on the day you turn it on.
Nobody books an interpreter.
A three-way interpreter line takes minutes to arrange and bills in blocks of them. Owaa is on the call from the first sentence, and stops costing anything the moment the call ends.
Nothing to install, on either side.
Your caller uses a phone. Your agent uses a phone. There is no app for your customer to download and no new screen for your team to be trained on — which is usually what kills this kind of project.
Every call is kept.
Both sides of every call are recorded and listed with their length and what they cost. A conversation someone later disagrees about is something you can play back, not something you reconstruct from memory.
No seats, no licences, no minimum.
You buy credit and calls draw it down. Hire ten people next month and nothing about your bill changes; have a quiet month and you are not paying for one you did not have.
Or we build it into the system you already run.
Most businesses start with the ready-made version: sign up, set a number up, take translated calls the same day. But a translated call is usually only worth much where your team already works — inside the CRM, the dispatch board, the case file, the ticket, the phone menu you already have.
We take that work on. Tell us what you run and how your people actually use it, and we build the integration with you.
- Calls started from a button inside your own screens, on the record your team already has open.
- The right person picked by your rules — your rota, your regions, your escalation ladder.
- Transcripts, recordings and call notes landing where your team already looks for them.
- Your own phone menu, your own greeting, your own hours, in every language you take calls in.
- A workflow shaped like your industry — clinics, dispatch, field service, financial services, public services — rather than a generic one.
- Reporting that answers the question your managers actually ask, in the format they already read.
This is a scoped piece of work with a price and a date on it, not a plan you sign up for. Tell us what you run and we will tell you honestly whether it fits, what it would take, and when it would be done — including when the answer is that the ready-made version already does what you need.
What it costs, and what stays yours.
Priced by the minute
You buy credit up front and translated minutes draw it down. No seats, no licences, no minimum, and the same rate whichever of the 110+ languages the call turns out to be in. Volume and contract rates: ask sales.
Your numbers stay yours
The phone numbers live on your own carrier account and that carrier bills you for the calls, separately from us. We place calls on your account; we never take it over, and you can cut us off without losing a number. Today that account is a Twilio one — more carriers are on the way.
Your recordings, your data
Calls are recorded and kept under your business, where your people can play them back. See Compliance and Privacy for how they are handled and how long they are kept.
Try it this afternoon, or talk to us first.
Setting an account up takes a few minutes and costs nothing until a call connects. If you already know it has to live inside something you run, skip that and talk to sales.